Description and photo now showing Phillips-head review by JT at Stockroom on 7/13/2016
The previous reviewer of this item was understandably disappointed because he was expecting hex screws and got phillips head screws instead. We have corrected the photos and descriptions so that they match the product that is available, which do indeed have phillips screws at this time.
In our internal discussions, some of our staff have stated that they actually prefer the phillips head screws, because of the way that they look and greater ease of use ASSUMING they don't get stripped. They also commented that small hex screws CAN also get stripped in some cases, even if that may be less common. Either way, the best way to avoid stripping is not to over-tighten!
Going forward we will be discussing options for improvement with the manufacturer.
To the previous reviewer, whoever you are... if you are still in the area we might be able to swap out your screws for hex ones.
BUYER BEWARE: Replaced "Key" Components review by DarthFugue on 7/5/2016
I was not far, from your L.A. Shop, so I decided to check it out...
While there, I decided to get a few things (since my birthday was only a few weeks away, I decided to indulge myself – so, I bought this COLLAR, along with the matching WRIST, and ANKLE!)
One of the things that I liked, about the entire set, are the HEX-BOLT screws (because the head won't STRIP, unlike other screws!)
So, imagine my surprise, when I open the boxes that they come in, that they contain STANDARD, "PHILIPS/CROSS-HEAD" SCREWS... with a "PHILIPS-HEAD" SCREWDRIVER! (These kind of screws STRIP, EASILY!)
So, I went back to the shop and explained "what happened?", to them
They were puzzled, too, because they thought that there were HEX-HEAD BOLTS, in the other sets, in their shop – only to discover that NONE of them had HEX-HEAD BOLTS!
So, BUYER BEWARE, if you purchase this COLLAR, or any of it's matching sets, the WRIST and/or ANKLE CUFFS, chances are that you'll – MORE THAN LIKELY – get them, with a "PHILIPS/CROSS-HEAD BOLTS, with matching SCREWDRIVER!